We create jewelry that brings out the natural color and quiet presence of each gemstone, guided by the Japanese aesthetic sensibilities of space and order. Our designs allow the individuality of each stone to resonate clearly. We offer original creations that avoid excessive ornamentation and pursue harmony and refined presence, allowing the materials to breathe naturally.
Legal Notice Based on the Act on Specified Commercial Transactions In Japan
Seller
Ishida Shoten Co Ltd
Person Responsible for Store Operations
Shigeyuki Ishida
Location
9400856
2 1 68 Matsuba, Nagaoka City, Niigata Prefecture, Japan
Telephone Number
+81 258 32 4699
Reception hours are weekdays from 10 00 to 17 00
Please refrain from sales or promotional calls
Contact
Please contact us via the inquiry form
Website URL
https colon slash slash s and y jewels dot com
Sales Price
Prices including tax are displayed on each product page
Costs Required in Addition to the Product Price
Consumption tax is included in the product price
Shipping fees vary by destination and method
For international shipments, customs duties, import taxes, and customs clearance fees may be charged according to the regulations of the destination country and will be borne by the customer
Bank transfer fees apply when using bank transfer as a payment method
Validity Period for Orders
Orders may be placed as long as the product is shown as in stock on each product page
For limited time products, the ordering period will be indicated on the product page
Quantity Available
Some products may have limited quantities
Product pages will indicate any restrictions on quantity
Payment Methods
Credit card payment through Shopify Payments The available card brands are displayed during checkout
Other payment methods designated by our store may also be available
Timing of Payment
For credit card payments the payment is confirmed at the time of order
For other payment methods the timing follows the conditions set by each payment provider
Delivery Time
For products in stock items are shipped within approximately three to seven business days after order confirmation and payment confirmation
For made to order products or items requiring resizing the delivery time will follow the information indicated on each product page
For international shipments the time required varies depending on the destination country or region and the customs clearance process The estimated delivery time will be shown on the order screen or in the shipping confirmation email
Shipping
For domestic shipping the shipping company fee and method will be shown during checkout
For international shipping the available countries regions fees and conditions can be found in the shipping policy or on the checkout screen
Returns Exchanges and Cancellations
Due to the nature of our products we do not accept cancellations returns or exchanges due to customer circumstances after an order is placed
However returns or exchanges will be accepted under the following conditions
A product with a significant defect attributable to our store is delivered
A product different from the order is delivered
Please contact us by email or via the inquiry form within seven days of receiving the product Returns without prior contact will not be accepted
Return Deadline
Returns are accepted only if you contact us within seven days after product arrival
Return Shipping Costs
If the return is due to a defect or shipping error attributable to our store we will bear the return shipping cost
If a return or exchange is exceptionally allowed for customer reasons the customer will bear the cost of shipping and any bank transfer fees for refunds
Handling of Defective Products
After confirming the condition of the product we will either replace the item with a non defective one or issue a refund If replacement is difficult for one of a kind items we may issue a refund instead
Notes Regarding Natural Gemstones and Handcrafted Pieces
Natural gemstones handled by our store may vary in color inclusions and shape These characteristics are inherent to natural materials and do not constitute defects
While we photograph and adjust images to match the actual color of the product as closely as possible the appearance may differ depending on the customer’s monitor environment
International Sales
For international shipments customs duties import taxes and customs clearance fees may be charged according to the laws of the destination country and must be borne by the customer
Delays may occur due to customs inspection or storage in each country Our store shall not be liable for damages resulting from such delays unless caused by intentional misconduct or gross negligence.