POLICY

Privacy Policy

This Privacy Policy sets forth the guidelines regarding the handling of personal information obtained by the online shop operated by Ishida Shoten Co., Ltd. (hereinafter referred to as “the Shop”). The Shop complies with the Act on the Protection of Personal Information of Japan and other relevant guidelines. This Privacy Policy applies solely to the Shop.

Company Name: Ishida Shoten Co., Ltd.

Address: 2-1-68 Matsuba, Nagaoka City, Niigata Prefecture, Japan

Representative: Shigeyuki Ishida

“Personal Information” refers to the “personal information” defined in the Act on the Protection of Personal Information of Japan (Act No. 57 of 2003).

When users purchase products, the Shop may request information such as name, date of birth, address, telephone number, email address, and credit card number.

When users submit inquiries or comments, the Shop may also obtain their name, telephone number, and email address.

Personal information obtained from users is used for the following purposes:

a. Order management, order confirmation, product shipment, and related inquiries

b. After-sales services

c. Provision of information on new products, services, and campaigns

d. Analysis of browsing and purchase history to recommend suitable products

e. Response to inquiries

f. Identification of users who violate the terms of service or attempt improper use, and refusal of service when necessary

The Shop may change the purpose of use when the new purpose is reasonably related to the original purpose. The Shop will notify users or publicly announce any changes.

The Shop will not disclose personal information to third parties except in the following cases:

a. When the user consents

b. When disclosure is necessary for outsourced operations to provide services requested by the user

c. When required by law or governmental request

d. When necessary to protect life, body, or property and obtaining consent is difficult

Upon user request, the Shop will disclose personal information after identity verification. Disclosure may be refused if:

a. It may harm the rights or interests of the user or a third party

b. It may significantly interfere with Shop operations

c. It violates applicable laws or regulations

Non-personal information such as history or attribute data will not be disclosed.

Users may request correction, addition, or deletion of their personal information.

When deemed necessary, the Shop will promptly make corrections and notify the user.

If a user requests suspension due to improper acquisition or use beyond disclosed purposes, the Shop will conduct an investigation and take appropriate action, notifying the user of the result.

The Shop regularly reviews and improves personal information handling.

Information no longer necessary will be deleted or disposed of appropriately to prevent leakage.

The Shop complies with Japanese laws and regulations regarding personal information and reviews this Policy periodically.

Changes will be disclosed by updating this page.

For inquiries or complaints, please contact the Shop via the inquiry form.

Enacted: December 10, 2025